Returns & Exchanges

At Scarce, we understand the importance of perfection when investing in premium horology. We offer a 14-day return period for all unworn, authentic timepieces in their original, sealed packaging.

Return Process

• 1.
  Initiate Request

  Contact our concierge team at [email protected] with your order number and high-resolution photos of the watch's current condition.

• 2.
  Verification & Approval

  Our experts will review your request to ensure the security seals are intact and provide a pre-paid, fully insured shipping label within 24 hours.

• 3.
  Secure Packaging

  Place the watch, original box, and all certification papers into the shipping carton provided, ensuring the item is cushioned against movement.

• 4.
  Inspection & Refund

  Upon receipt, our master watchmakers will verify the movement and serial numbers; once cleared, your refund will be processed to the original payment method.